SMS & Notifications
Configure reminder, reply, push, and in-app notification workflows. Provider, sender, timing, reply, plan, and market availability vary.
Key capabilities
Automated appointment reminders
Configure appointment reminder timing where an SMS provider and sender are available for the clinic's market.
Two-way SMS messaging
Reply handling can be configured where two-way SMS is supported by the selected provider and market.
Push notifications to patients
The patient mobile app delivers push reminders, new invoice alerts, and booking confirmations · not just SMS.
Staff in-app notifications
Bell icon alerts for new appointments, low stock, license expiry, and subscription events · scoped to each staff role.
Payment and balance reminders
Remind patients about outstanding balances automatically. Fewer follow-up calls. Fewer write-offs.
Ad-hoc SMS from patient profile
Send a custom SMS to any patient directly from their profile · for follow-ups, instructions, or updates.
How it works
Reminders fire automatically
Configured reminder jobs send through the selected provider when messaging is enabled for the clinic.
Patients reply, staff see it
Replies appear in the clinic's message inbox. Receptionists confirm attendance without phone calls.
Staff see everything in-app
Operational alerts · low stock, expiring licenses, subscription events · appear instantly in the dashboard bell.
Fewer no-shows. Less phone time. More revenue.
Book a demo to confirm feature, market, and rollout availability.
Book a Free Demo →